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Help Center / Uploads & Scoring

Getting Started
Uploads & Scoring
  • CSV format: what TrafficDefenseIQ expects
  • How fraud scores are calculated
  • Managing blacklists and allowlists
  • Review states: unreviewed, reviewed, escalated
  • Adding notes to a lead
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FAQ & Troubleshooting

Uploads & Scoring

CSV requirements, how the fraud score is calculated, and what to do with the results.

CSV format: what TrafficDefenseIQ expects

File limits, required columns, and how column mapping works.

How fraud scores are calculated

What the 0–100 score means and which detection rules are live today.

Managing blacklists and allowlists

Curate your own lists of known-bad emails, phones, IPs, and names, and auto-flag matches on future uploads.

Review states: unreviewed, reviewed, escalated

How to track which leads a human has actually looked at.

Adding notes to a lead

Keep your own context on a lead alongside its score.

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