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FAQ & Troubleshooting
  • My upload failed, or shows 0 rows
  • A lead I know is fraudulent wasn't flagged
  • Is my data secure?
  • Contacting support

FAQ & Troubleshooting

Quick answers to the questions we hear most.

My upload failed, or shows 0 rows

The most common causes and how to fix them.

A lead I know is fraudulent wasn't flagged

What the scorer checks today, and what it doesn't yet.

Is my data secure?

How uploaded lead data is stored and who can see it.

Contacting support

When the helpdesk doesn't cover it.

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